To curb this, customers need to do proper survey for a right choice on how and where to get their genuine spare parts. With the current high level of counterfeit imported products in Tanzania, Scania would like to advice our clients on where to get the genuine spare parts to prevent these unscrupulous importers not to further ruin the Tanzanian economy. All with the aim to increase the road safety in Tanzania, increase government income through tax collection, add value to customers money, reduce transporters operating cost.

AVAILABLITY OF SPARE PARTS
First and foremost is where the product imported from, the genuine parts for Scania trucks and buses are imported straight from our central warehouse in Europe. Scania has a high availability locally but with the back up of the central warehouse in Europe.

GENUINITY OF THE SPARE PARTS
Scania spare are built to match the high standard set by the management of Scania and will perform exactly as the original part that was fitted from factory. To ensure our genuinity, our spare parts comes straight from the factory to our head office in Nyerere road vingunguti and distributed to all our branches. Moreover all branches have enlightened on product knowledge so that we can pass this on to the end user. Replacing any part with sub standard part will increase the risk of road accidents and higher
operating cost.

Location of our head office and branches are as follows:-
Head office along Nyerere road near Vingunguti.
Other offices are located in:
 Arusha (Scania Tanzania Arusha Branch)
 Mwanza(Scania Tanzania Mwanza Branch)
 Ubungo (Scania Tanzania Ubungo Bus Terminal Branch)
 

To deliver good service to our customers we have an After Sales unit build up with professionals to
satisfy our clients need and demand. The professional staff are trained on client service .The clients are most welcome to use our workshops for any technical problem and also the special facility for brake testing.